Frequently Asked Questions
Enhancing lives through tailored healthcare and support services for individuals, families, and communities.
1. What types of home care services do you offer?
We provide a wide range of services including personal care, companionship, post-operative support, medication arrangement, housekeeping, respite care, overnight care, and emotional support. Each service is tailored to individual needs.
2. Are your carers trained and qualified?
Yes. All our carers undergo thorough background checks, are trained to meet industry standards, and are matched to clients based on both skill and personality. Compassion and professionalism are our top priorities.
3. Can I choose the type of support I receive?
Absolutely. We work closely with you (and your family, if desired) to build a personalised care plan. You’re always in control of the type, frequency, and level of support provided.
4. Is care available overnight or on weekends?
Yes. We offer flexible scheduling including overnight care, weekends, and even 24/7 live-in care where required. We're here when you need us most.
5. What if my needs change over time?
No problem at all. Care plans can be adjusted at any time to reflect your evolving needs. We’re committed to adapting with you, not the other way around.
6. How do I get started with Emjels Care Solutions?
Just reach out via our contact form, phone, or email. We’ll schedule a free consultation to understand your needs and recommend the right support for you or your loved one.
7. Do you offer temporary or short-term care?
Yes, we provide temporary care solutions like respite care, post-hospital recovery support, or short-term companionship during life transitions.
